Perhaps these numbers wouldn’t be problematic if email were an effective communications medium. To be sure, it can be—for certain types of discrete exchanges. Much of the time, however, it’s not. Yes, email has its place, but we’ve become far too enamored with it. Constantly checking it makes us stupid.
For years, email has been scourge of business communications. Yet far too many of us blame email for our woes. We love blaming “technology” because but it’s harder for us to look in the mirror. If we do, then we’ll realize that the problem isn't email; it’s how we use it.
The goal is not to eliminate all email altogether, although some employees have essentially done just that. The goal is to use it more intelligently. Think of email as just one club in the bag.